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Weaving & Spinning

Service Thread Wins Microsoft Pinnacle Award

Service Thread Wins Microsoft Pinnacle AwardService Thread Manufacturing Co., Charlotte, has received the Microsoft Business Solutions Pinnacle Award for Excellence in Customer Service. The award was presented recently in Orlando, Fla., at Convergence, Microsoft Business Solutions largest annual customer event. Winners are chosen from more than 250,000 Microsoft Business Solutions customers worldwide.We have significantly improved our business processes with the use of technology and have experienced a considerable increase in sales, improved lead times for customer ordering, improved cash flow and improved accuracy in inventory transactions. My estimate of our return on investment is less than one year all of this in an industry that has really struggled, said Jay Todd, CFO, Service Thread. June 2003




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