AI, Customer Panel Big Draws At TRSA’s Healthcare Conference

ALEXANDRIA, VA — November 22, 2024 — Leaders from the healthcare sector convened in Atlanta for TRSA’s 13th Annual Healthcare Conference, attracting around 200 attendees eager to explore the latest developments facing commercial laundries. The conference provided crucial insights into the impact of artificial intelligence (AI) on the market and trends shaping healthcare services.

The event began with a keynote address by Economic Futurist Andrew Busch, titled “AI Unleashed: Growth Opportunities.” Busch analyzed the current U.S. economy and discussed how the recent 2024 election results will influence future conditions. He highlighted significant trends affecting workplaces and daily life, including population migration and weather volatility, and emphasized AI’s potential to create opportunities in the linen, uniform, and facility services industry.

Following the keynote, attendees participated in two-panel discussions. The first panel, “AI and Automation Initiatives in the Commercial Laundry Industry,” featured insights from industry leaders, Larry Erickson, Kannegiesser ETECH, and Mads Andresen, CEO, Inwatec ApS discussing their perspectives, while the second, “Industry Executive Perspectives on the Healthcare Services Sector,” included from major healthcare laundries,: David Potack, CEO, Unitex Healthcare Laundry Services; Chad Poeppelmeier, vice president of Healthcare, Cintas; and  Mark Carter, president/CEO, Up To Date Laundry Inc.

After lunch, breakout sessions addressed various topics, including AI’s role in workplace safety and the latest updates on  Hygienically Clean certification. Attendees also engaged in discussions on reusable versus disposable products, highlighting strategies to enhance competitiveness.

Following the breakout sessions, attendees listened to presentations on TRSA’s Healthcare Industry Trends Survey and post-Covid challenges. Liz Remillong, vice president, strategic alliances, CORE Linen Services led this discussion, along with healthcare linen customers Sharon Clark, purchasing project manager, Northside Hospital Cancer Institute; and Monica Hollo, national director of linen and laundry, Prime Healthcare. Sara Gunderson of Gunderson Uniform & Linen raved about the customer panel and hearing their perspectives. She wished that the conference had dedicated even more time on the customer panel.

Kevin Schwalb, TRSA’s Vice President of Government Relations, wrapped up the day with an update on essential standards and regulations for healthcare operators.

The second and final day of the conference featured a plant tour of the NOVO Health Services facility in Atlanta. The Hygienically Clean certified plant services the acute-care market in the greater Atlanta area. Dave Fox, senior operations manager, Standard Textiles, summed up the conference, as a solid event with good attendance and participation. Fox added, “The panel sessions were a great format and the smaller group breakouts, seemed to encourage more questions and participation.”

The 2025 Healthcare & Conference will be held Nov. 19-20 in Boston, MA. For more information about TRSA and future events, please visit www.trsa.org.

Posted: November 25, 2024

Source: TRSA

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