Finishing lines manufacturer Interspare, Germany, now offers the iPhone-and Android-compatible Smartphone Smart Order System App to simplify spare parts ordering. A customer may photograph the machinery and required spare parts, and transmit the images via the app to Interspare, whose staff then identify the necessary spare parts and provide the part number, price and delivery timeframe to the customer. This time-saving process eliminates the need to search through parts catalogs to identify the correct part and part number before placing an order.
Customers may order spare parts for Krantz, BTM, Artos, Stentex, Babcock Famatex, Hacoba and Franz Müller ranges. Customers also may submit images of other tenter frame spare parts, particularly those manufactured by German companies, for evaluation and a price quote. Interspare will provide the required part if possible.
May/June 2014
